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purposes & targets

Cruise Ship Waiter

  • Cruise Ships,
  • Worldwide

Overview:

Provide guests with courteous and professional service and create a pleasant dining atmosphere to enhance overall experience and to anticipate guest’s needs.

Responsibilities:

    • Maintain clean and orderly tables and organizes stations.
    • Prepare a good mice-en-place to ensure that his/her station is ready when guests arrive.
    • Stand by the table, ready to pull the chair for the ladies when guests arrive and depart.
    • Provide personalized service.
    • Ensures that guest’s requests, beverages, condiments, etc… are promptly fulfilled.
    • Responsible for the cleanliness, maintenance and upkeep of all equipment and any other ship’s property that he /she is working with.
    • Responsibly minded for the breakage and loss of any equipment.
    • Use only ship’s authorized chemicals in the way and manner they’ve been instructed to.
    • Respect his/ her Supervisors, address him/her with the due titles, accept order without questioning and co-operate unselfishly, and be a Team-worker.
    • Attend departmental meetings and trainings when requested.
    • Personal hygiene and appearance
    • Always wear clean and ironed uniform / name tag.
    • Wear clean and polished shoes
    • Take a shower before the commencement of one’s shift
    • Have trimmed and neat haircut for men and moderate coiffure for women
    • Have at all times short and clean fingernails / for female only light nail polish permitted.
    • Be always neat / well-groomed and shaved – Avoid or use little make-up.
    • Only delicate / appropriate jewelry to be worn
    • Perform all duties other than above as requested by the Restaurant Manager or Head Waiter.

Safety

Be aware and follow Company’s Security / Fire / Safety according to the ship’s rules and regulations.

Qualifications:

Education / Training

Experience in Hotel, Restaurant or Cruise ship Dining.

Good knowledge of international cuisine.

Standard restaurant background.

Language requirements

    • Must be able to communicate effectively and to speak clearly in English with Supervisors and Guests alike.
    • Other languages are considered a plus.
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